Our company understands that homes and businesses are one of a kind, which is why we offer personalized ice dam removal for every unique situation. Ice dams can cause severe damage that may take a long time—if ever—to reveal itself. If you happen to be reading this and are uncertain about whether your home is at risk, we highly recommend calling us for a consultation. We are more than happy to come out, assess your situation, and advise you on what steps you can take to ensure your property is protected during these dangerous winter months. Our lead technician, John, is a former firefighter who has decades of experience in life safety and technical rescue. He carefully plans each ice dam removal project as if he were sending his team into a life-threatening situation. Each project is meticulously planned, so we look at the makeup of the ice, the structure of the roof, and the completely frozen environment in which we are operating. Each of these factors is different for every situation, and we have to map out our solutions accordingly.
We do not merely expel ice dams; we actually solve the problem. More than just a cozy setting, your attic should be a well-insulated, well-ventilated, and largely empty space—free of ductwork, plumbing, or anything else that might stash heat (or, conversely, cold) where it shouldn't be. Ice dams occur when warm attic air is allowed to escape and then melt the snow on the roof—which then runs down the pitch of the roof (where it's cold again) and freezes. Your roof should be a "no ice" zone beneath a layer of snow. If, for reasons we can help you troubleshoot, snow on your roof tends to melt, your roof may be performing some, if not all, of the functions of an indoor skating rink.
At the heart of our bespoke ice dam removal services lies customer satisfaction. We know that property owners want efficient service that doesn't skimp on safety or quality. Our team is trained to follow the best safety practices in the business, achieving both property security and technician well-being during the removal process. We're also really big on communication. We keep our clients in the loop to the point of annoying them—as if we're "in the process" texting and calling all the time. But really, we think it's much better to err on the side of not letting the client shatter any worries on their end. We seek to be a trustworthy, reliable ice dam removal service, achieving that much more effectively by building and relying on a strong relationship with the client.
